Show All Answers
Chimney fires happen when products of incomplete combustion (soot) build up in a chimney for a fireplace or wood stove. The build-up is called creosote. Creosote is usually black or dark brown and is readily combustible. When creosote burns in a chimney it can be explosive. Often you will see flames shooting out of the top of the chimney. Creosote can also burn slowly with no exterior visible flame and put out tremendous heat. Either form of chimney fire can spread to structural members of the house through loose mortar or by the warping of metal chimneys or just from the extreme heat radiating from the fire in a metal chimney.
Maintenance is the key. You can’t completely prevent creosote since it is a natural result of combustion. That is why it is critical that your chimney be professionally cleaned at least once a year with normal use. There are certain things that people unwittingly do that actually accelerate creosote accumulation. Some people try to make the fire last longer by cutting off most of the air supply. This does make the fire slow down but it also increases creosote which is what smoke becomes as it deposits soot on the walls of the chimney. Some people also burn firewood that is "green" (high moisture content). Water, when vaporized, expands 1,700 times in size and acts as a cooling agent. Burning green wood cools the fire and the smoke allowing creosote to build up faster. Remember these key points:
Signs that a chimney fire is happening or that is has happened include:
Get everyone out of the house and call 911.
Housing constructed prior to 1978, except housing for the elderly or persons with disabilities (unless a child under age 6 years resides in or is expected to reside in such housing) and 0-bedroom dwellings.
Day care, pre-school, kindergarten classroom, or other facility in a building constructed prior to 1978 that is visited regularly by the same child under age 6, on at least two different days within any week, provided that each day's visit lasts at least 3 hours and the combined weekly visits last at least 6 hours, and the combined annual visits last at least 60 hours.
Any work performed for pay, including painting and remodeling, that results in the disturbance of painted surfaces in pre-1978 homes and child-occupied facilities.
An individual renovator must complete a renovator training course accredited by Enviromental Protection Agency (EPA) or a state program and obtain a renovator certification from EPA or a state program.
A renovation firm must be certified and employ at least one trained, certified renovator, who must provide uncertified workers with on-the-job training on job-specific work practices.
As of April 22, 2010, all renovation work in target housing must be conducted by certified firms, certified renovators, and workers who have had on the job training regarding job-specific work practices. States may adopt the rules with different timeframes.
The following exemptions to the rule apply:
Additional limits include:
The Environmental Protection Agency will delegate the renovation program to any state or tribe that seeks authorization to administer it and demonstrates that its program will be at least as protective as the Environmental Protection Agency’s. States have the option to make the rule more protective than the Environmental Protection Agency. New Hampshire and 38 other states have accepted delegation of Environmental Protection Agency’s rules for lead abatement.
Click on the Notify Me link on our home page. www.westbrookmaine.com
Just once is okay. Some people are doing it weekly.
All non-essential programs at the Westbrook Community Center are suspended until further notice and the building is closed to the public. All inquires should be directed to Greg Post, Director of Community Services, at email@example.com. The Community Center will continue to provide online updates at www.WestbrookCommunityCenter.org and www.Facebook.com/WestbrookCommunityCenter.
The Emergency Proclamation declared by Mayor Michael T. Foley pertains only to the municipality. For statewide mandates please visit www.maine.gov
Yes. The School Department will be preparing to welcome Kindergarten students in the fall.
Meals on Wheels will continue to deliver prepared meals to homebound older adults in the Westbrook and Portland communities. For more information, please call 207.878.3285.
All General Assistance meetings will be by appointment only, or over the phone whenever possible. To schedule an appointment, please contact their office directly at 207.591.7015.
Available to Westbrook residents only.
Westbrook PD would ask that people not come to the station to fill out a records request form, property request form, or to drop off concealed weapons permits.
Records request forms and property requests forms are available the PD website under the FAQ section.
Applications for concealed weapons permits can be mailed to the station, Attn. Ms. Wanda Martin - 570 Main St, Westbrook, ME 04092
No they will not be offering take-backs at this time.
We will not be offering fingerprinting services to the community at this time.
Walker Memorial Library has compiled a list of digital resources available to you for free or with your library card. Please visit https://walkerlibrary.org/digital-resources for more information.
For more information and updates about the library, please go to walkerlibrary.org.
You can download e-Books and audiobooks on your computer, Amazon Kindle Fire HD, Android tablets, Android phones, iPhone, and iPad with your library card. To download the cloudLibrary app on your device, please go to https://yourcloudlibrary.com, select what kind of device you have, and follow the instructions on how to install them. Any questions, please e-mail us at firstname.lastname@example.org.
Yes, please e-mail us at email@example.com with your library card number.
Yes, please e-mail us at firstname.lastname@example.org with your questions.
Woodlawn Cemetery is currently closed for burials for the winter months. Although we are experiencing an early spring, with the Corona Virus complications, we are remaining closed. We will reevaluate this on April 15th.
Public Services is operating at full staff and is ready to handle any weather related event.
Winter sand will be available 24/7 until April 15th.
During this time, bulky items will not be collected curbside. Bulky items can be brought to Casella Waste at 594 County Road on Tuesdays and Thursdays 8am-4pm and
Curbside trash and recycling is an essential service that will continue as normal.
All municipal facilities are closed to the general public until further notice.
Please visit the city’s Online Services page http://www.westbrookmaine.com/388/Online-Services to conduct transactions online.
Police, Fire & Rescue, and Public Services will remain fully operational during the current Public Health Emergency.
If you have an emergency please dial 9-1-1.
Please visit http://www.westbrookmaine.com/388/Online-Services for a list of all of the City’s online services.
All public meetings have been canceled at this time.
All public meetings are canceled at this time.
You may apply for a vital record by mail or online. Click here for more information.
As City Hall is temporarily closed to the public, we are not taking appointments for marriage licenses at this time, nor performing wedding ceremonies at this time. Marriage licenses may be issued via mail upon receipt of notarized intentions, the $40.00 fee and documentation how the last marriage ended. The marriage license will be returned to the parties by mail. Signatures can be obtained by the person performing the marriage when the marriage is performed.
As City Hall is temporarily closed to the public, we are not providing notary or Dedimus Justice services at this time. However, click here to access the State of Maine’s Total Notary Solution to find a notary in your area.
Dog license applications can be completed and mailed in to the office. Click here for the application and for additional details.
Based on The President’s Coronavirus Guidelines for America - 15 Days to Slow the Spread, in communitieswhere transmission has occurred, bars, restaurants, gyms, and other venues where groups of peoplecongregate should be closed. We urge compliance to this guideline and everyone should use drive-thru,pickup, or delivery options. This is not a mandate at this time, however, we urge compliance.
Excise Tax is paid at the local town office where the owner of the vehicle resides. When a vehicle needs to be registered, an excise tax is collected prior to the registration.
The amount of tax is determined by two things:
Excise Tax is calculated by multiplying the manufacturer's suggested retail price (MSRP) by the mill rate as shown below. The rates drop back on January 1 of each year.
For example, a 3-year old car with an MSRP of $19,500 would pay $263.25.
The town that collects the excise tax can use it as revenue towards the annual town budget. Typically, the revenue is spent on local road maintenance, construction and repair.
Excise Tax was designed with equity in mind. In 1925, this tax was enacted as a Maine law. At that time, the State Legislature decided that the fairest tax assessment would be based on what the manufacturer suggested it sell for.
This law has remained in effect for over 75 years to ensure that everyone who drives the same vehicle pay the same amount of tax.
There are several resources for the MSRP that will provide the information on the retail price of a vehicle. New vehicles are required to have a window sticker that must be must be presented on first-time registrations.
Many towns have adopted software and can actually use the VIN number in order to get the MSRP of that vehicle.
The City's Charter & Code of Ordinances is published online through eCode360.
General Assistance helps individuals and families meet their basic needs. To contact Westbrook's General Assistance & Social Services Office, call 207-854-0676. Phone calls are returned in the order in which they are received. Each person needs to complete an application for eligibility determination. Appointments are required. Office hours are Monday through Thursday, 8am to 4pm, and on Fridays from 8am to 2pm.
Excise tax is paid at the local municipal office where the owner of the vehicle resides. When a vehicle needs to be registered, an excise tax is collected prior to the registration.
To get copies of an accident report, please visit the Maine Crash Reporting website or the Buy Crash - Lexis Nexis website to obtain a copy of a report.
To get copies of a Police report, please fill out the Police Department Records Request Form (DOC). The form is available in the lobby of the Public Safety Building or online available for download and printing, Police Department Records Request Form (DOC). The request forms can be dropped off at the Public Safety Building or mailed to the Westbrook Police Department, addressed to the Records Administrator. There are fees associated with purchasing a report - please see the request form for the amount. Payment is due before any reports can be released, and checks should be made out to the City of Westbrook. If you are requesting a copy of report that is in the court system, we cannot provide that to you. You will need to go through the discovery process with the District Attorney's Office.
Fireworks are prohibited in the City of Westbrook, except for on December 31, July 4 and July 5. Fireworks are allowed on December 31 and July 4 from 9 a.m. until 12:30 a.m. the following day (January 1 and July 5). Fireworks are allowed on July 5 from 9 a.m. until 10 p.m. (If July 5 falls on a Saturday or Sunday, the end time is 12:30 a.m. on July 6). To use fireworks on those three days, you must obtain a fireworks permit from the City. You can obtain these at the Public Safety Building for $10.
Walker Memorial Library cards are available at no charge to all Westbrook residents, taxpayers, students attending Westbrook schools, and employees of Westbrook businesses. Library cards are available to non-residents for a $25.00 annual fee.
To obtain a library card:
To apply for General Assistance, call 207-591-7015 to schedule an appointment. Phone calls are returned in the order in which they are received. Each person needs to complete an application in order to determine eligibility. Appointments are required. Office hours are Monday through Thursday 8 a.m. until 4:30 p.m. and Friday 9 a.m. until 2 p.m.
Signed lease / rental agreement, current bank statement, proof of household income & expenses, employment verification / paystubs, medical statement if unable to work, photo ID, passport & immigration papers if applicable, social security cards for all household members, correspondence from Social Security / DHHS
Each applicant is responsible for providing the General Assistance Administrator all information necessary to determine eligibility. This includes information verifying members of the household, documentation of all sources of income received in the household (salary, child support, workers compensation benefits, unemployment, SSI, SSDI, social security, TANF, tax returns, money received from family members, etc.). Additionally, applicants must provide documentation of their expenses for basic necessities (housing, heat, electricity, food, non-food, prescriptions, etc.) and work related expenses (childcare and transportation to work). The administrator will make a determination of eligibility based on the overall maximums allowed by the State and municipality. Clients will receive a decision sheet indicating eligibility or ineligibility. If a household member is available to work, a job search log will be provided and consideration for Workfare.
The City will grant assistance to eligible applicants for basic necessities according to the maximum levels for specific types of assistance. Basic necessities include shelter, rent, utilities (electricity, heat), food, personal care and household supplies and prescription medication.
If interested in subsidized affordable housing, please contact Westbrook Housing at 207-854-9779. You may need to place your name on their list and also for Section 8 housing. We have a list of landlords in the waiting area of the Community Center office that work with the General Assistance program in the City of Westbrook. The list is not all inclusive and you may want to check with additional landlords, Craigslist and Maine Housing Search.
Each applicant and any member of the household who is capable of working may be required to perform work for the municipality as a condition of receiving assistance. As part of the municipal work program, the municipality can require recipients to participate in training, education or rehabilitative programs that will assist recipients in securing employment.
At the time an applicant receives a decision on their application, the administrator will inform the applicant of future responsibilities for consideration of future eligibility. Once applying for General Assistance, all clients regardless of whether or not they received any benefits are responsible for showing that they have done all they can to prevent needing general assistance again. This includes providing documentation (receipts) of all their spending over the past thirty days, all income received in past thirty days, and have utilized all potential resources the manager referred them to.
General Assistance is a program that encourages clients to do all they can to self-sustain and prevent needing future assistance. An applicant may be found ineligible to receive general assistance if they: misspend their income on items that are not considered basic necessities (this will count as money that is still available to the household and will affect the amount of eligibility); if a client forfeits a benefit, this benefit will not be replaced; if a client quits a job without cause or is fired from a job, they are disqualified from receiving assistance for a 120 day period; for failing to perform or complete a workfare assignment; for willfully making a false representational about their eligibility; for not providing or permitting the administrator to gather the necessary verification and documentation as required; as well as others.
Generally, General Assistance is determined for a temporary period only. If an applicant needs to apply for General Assistance again, responsibility falls on the client to make sure requirements are met. An applicant may apply once every thirty days, unless deemed ineligible.
If you disagree with the decision, applicants should discuss the matter with the Administrator. All applicants have the right to request a Fair Hearing which would provide the applicant with a Board not involved in the decision to decide whether you are eligible for assistance. If you would like to request a Fair Hearing, you must make the request in writing within five working days of the decision.
This program is administered in accordance with the standard of eligibility as provided in 22 M.R.SA., Chapter 1161.
You can renew your item online by logging into your library account. You can also call us at 207-854-0630. Please have your library card number ready.
If we don’t have the item you are looking for, you can go to https://minerva.maine.edu/ to request it from another library.
To get copies of an accident report, please visit www.crashdocs.org or the Maine Crash Reporting website to obtain a copy of a report. You will need your last name, report number, and the date of the accident to access your report. It does take a couple of days for reports to get uploaded to the sites. Please do not contact us for a report unless it has been over a week since your accident and the report has not been uploaded yet.
To get copies of a Police report, please fill out the WPD Records Request Form. The form is also available in the lobby of the Public Safety Building. The request forms can be dropped off at the Public Safety Building or mailed to the Westbrook Police Department, addressed to the Records Administrator. There are fees associated with purchasing a report - please see the request form for the amount. Payment is due before any reports can be released, and checks should be made out to the City of Westbrook. If you are requesting a copy of report that is in the court system, we cannot provide that to you. You will need to go through the discovery process with the District Attorney’s Office.
To request the return of property that was seized by a police officer, you need to fill out a Property Request Form - this form is also available in the lobby of the Public Safety Building. The completed forms can be dropped off at the Public Safety Building or mailed to the Westbrook Police Department, addressed to the Evidence Technician. Please make sure that your contact information is filled out completely so we can contact you if we have any questions. You should be aware that if your property is part of a criminal case we may not be able to release it without approval from the District Attorney or until the court process has ended.
To apply for a Concealed Firearms permit, you need to turn in a completed application to the Westbrook Police Department. The application is available in the lobby of the Public Safety Building or you can download the document online, Concealed Firearms Application Packet. Completed applications should be dropped off at the Public Safety Building or mailed to the Westbrook Police Department, addressed to the Records Administrator. Along with the applications, you must include the appropriate fee ($35 for new applicants, $20 for renewals and $2 for change of address). Checks should be made out to the City of Westbrook.
You can leave an anonymous tip by calling 207-591-8117. This number is not for reporting emergencies or other incidents requiring a timely police response. For emergencies please dial 911, and for non-emergencies please dial 207-854-0644, ext. 0.
To make a complaint against any employee of the Westbrook Police Department, or any aspect of police operations, you can fill out the Citizen Complaint Form (DOC). This form is available in the lobby of the Public Safety Building. You may mail your complaint to the Chief of Police:
570 Main StreetWestbrook, ME 04092
You can also bring the form to the Public Safety Building. You are also welcome to speak with a Police Supervisor, either at the Public Safety Building or by phone. If you have any questions about filling out the complaint forms any Police Supervisor or Administrator will be able to assist you.
Please visit the Becoming a Westbrook Police Officer page to learn more about our application process.
Between November 15 and April 15, no parking is allowed on any street in Westbrook between Midnight and 6 a.m. Vehicles parked on any street during this time may be ticketed, and during any snow event that Public Services is plowing they may be towed. Parking is available at the following locations:
When parking overnight in a city-owned downtown lot during a Snow Emergency (which is any plowable snow event), vehicles need to be parked in the Green Zones between the hours of 12 AM and 7 AM. Green Zones are designated by Green Zone signs. Any vehicle not parked in the designated Green Zones during a Snow Emergency will be ticketed and towed. Vehicles must be moved out of the Green Zones by 7 AM to allow for snow removal. Any vehicles parked in Green Zones between 7 AM and 8 AM during a Snow Emergency will be ticketed and towed.
For further information please visit the winter parking page on the City’s website at https://www.westbrookmaine.com/564/Winter-Parking.
Yes. Fingerprinting is available on Mondays between 9 a.m. and 11 a.m. No appointment is necessary. If you are a Westbrook resident or the company needing fingerprints is from Westbrook, we will fingerprint you for no cost. For non-Westbrook residents and companies the cost is $10. You must provide the fingerprint card. Please be aware that due to priority calls you may have to wait a while to get fingerprinted, or you may be asked to come back the next week if officers are going to be unavailable.