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Westbrook Social Service Resources
General Assistance
Westbrook Community Center
426 Bridge Street – Westbrook, ME 04092
Harrison Deah General Assistance Community Outreach Coordinator Tel (207) 854-0676 / Fax (877) 722-3057 hdeah@westbrook.me.us
Michelle Mecteaux General Assistance Administrative Assistant Tel (207) 854-0676 / Fax (877) 722-3057 mmecteaux@westbrook.me.us

The City of Westbrook offers a General Assistance (GA) program that assists eligible residents, for a limited period of time, who are unable to provide basic necessities essential to maintain themselves or their families. Eligibility is determined according to income and guidelines. GA is administered in accordance with the City of Westbrook ordinance and Maine State Statute, Chapter 22. This program provides confidential financial assistance to Westbrook residents who are having difficulty meeting basic needs for shelter, food, fuel, electricity and medical expenses. This program is designed to be the program of “last resort” for residents of the community who are unable to provide for their basic needs. The department works with clients to self-sustain, utilizing a myriad of social services within Cumberland County. The program is funded by local property taxes with 50% reimbursement from the state. All assistance is granted in voucher form to local merchants. The City works with applicants to ensure that appropriate community referrals are made to support services.

Office Hours: Monday-Friday – 8am-4pm
** Applicants are seen by appointment only **

The City is required to have someone available 24 hours a day to take applications in an emergency. If this is an EMERGENCY and the office is closed, please contact: Westbrook Public Safety 207-854-0654.


 

Westbrook Food Pantry

Westbrook Community Center
426 Bridge Street
Westbrook, ME 04092

Pantry Hours: Tuesdays, 12-2pm, and 6:00-7:30pm

Application forms are available at the Pantry.
Please bring current mail or rent receipt for each person over 18 in the household. Drivers license is only proof is very recently issued.

http://westbrookfoodpantry.org/

 



 

Vineyard Food Pantry

715 Bridgton Road
Westbrook, ME 04092
Phone: 854-8339

Pantry Hours: Friday doors open at 6 pm

Application forms are available at the Pantry.
Please bring current mail or rent receipt for each person over 18 in the household.  

 



 

Falmouth Food Pantry
271 Falmouth Rd.
Falmouth, ME 04105

Pantry hours: 

1st & 3rd  Monday, 9-11 a.m.

2nd, 3rd, 4th Tuesday, 10-11:30 a.m.

2nd, 3rd, 4th Thursday, 4:30 – 6:30 p.m.

 

  • No documentation is required

    Serving (Falmouth, Cumberland, Yarmouth, Westbrook, and Portland residents)

    ** Can go twice a month

               


     

    Preble Street
    252 Oxford St.
    Portland, ME 04101

    Pantry Hours: Thursdays, 1:30-3pm

    Serving (anyone)

No documentation required  **Once a week

http://www.preblestreet.org/

 


      Gray Community Food Pantry
      11 Yarmouth Road
      Gray, ME 

      Pantry Hours: 1st and 3rd Friday, 2-4:30pm

      Serving (anyone)

      No documentation required   **Twice a month

     

     

    State of Maine Homeless Shelters

    The shelters listed below provide emergency shelter. MaineHousing supports many of these shelters by providing funds to help with operating expenses and capital improvements. For information on other shelters or resources in your area, dial 2-1-1.

    For more information on shelter funding, visit the Homeless Housing Program and Shelter Funding section of the Homeless Initiatives page on our website.

    Androscoggin

    Hope Haven Gospel Mission

    General

    207-783-6086

    Lewiston

    New Beginnings

    Youth

    207-795-4070

    Lewiston

    Rural Community Action Ministries

    General (mostly families)

    207-524-5095

    Leeds

    Safe Voices

    Domestic Violence

    800-559-2927

    Auburn

    St. Martin de Porres Residence

    General - Adults

    207-786-4690

    Lewiston

    Aroostook

    Homeless Services of Aroostook - Sr. Mary O'Donnell Shelter

    General

    207-764-4125

    Presque Isle

    Hope and Justice Project

    Domestic Violence

    800-439-2323

    Caribou, Houlton, Fort Kent

    Maliseet Domestic Violence & Sexual Assault Program

    Domestic Violence/Sexual Assault

    207-532-6401

    Houlton

    Cumberland

    City of Portland Family Shelter

    Family

    207-772-8339

    Portland

    Family Crisis Shelter

    Domestic Violence

    800-537-6066

    Portland

    Milestone

    Substance Abuse

    207-775-4790

    Portland

    Oxford Street Shelter for men and women 18+

    General

    207-761-2072

    Portland

    Preble Street - Florence House

    General - Women

    207-699-4392

    Portland

    Preble Street - Joe Kreisler Teen Shelter

    Youth

    207-775-0026

    Portland

    Preble Street - Resource Center

    Day Shelter - no overnights

    207-775-0026

    Portland

    Tedford Housing - Family Shelter

    Family

    207-729-4583

    Brunswick

    Tedford Housing - Individual Shelter

    General - Adults

    207-725-4871

    Brunswick

    Franklin

    Western Maine Homeless Outreach

    Families

    (207) 779-7609

    Farmington

    Hancock

    H.O.M.E. Inc - Dorr House

    Mental Illness/Substance Abuse

    207-469-7961

    Orland

    H.O.M.E. Inc - Emmaus

    General

    207-667-3962

    Ellsworth

    H.O.M.E. Inc - Hospitality House

    General

    207-469-7961

    Bucksport

    H.O.M.E. Inc - Mandala Farm

    General

    207-469-7961

    Orland

    H.O.M.E. Inc - St. Francis Inn

    General

    207-469-7961

    East Orland

    The Next Step

    Domestic Violence - Safe Homes

    800-315-5579

    Ellsworth

    Kennebec

    Bread of Life Ministries

    General

    207-626-3479

    Augusta

    Family Violence Project

    Domestic Violence

    877-890-7788

    Augusta

    Mid-Maine Homeless Shelter

    General

    207-872-8082

    Waterville

    Knox

    Hospitality House

    General Shelter

    (207) 593-8151

    Rockport

    ICNew Hope for Women

    Domestic Violence - Safe Homes

    800-522-3304

    Rockland

    Oxford

    Community Concepts - Oxford Hills Family Shelter

    Family

    207-333-6425

    South Paris

    Community Concepts - Strathglass Family Shelter

    Family

    207-333-6425

    Rumford

    Rumford Group Homes - Norway Family Center

    Women & Children

    207-743-6363

    Norway

    Rumford Group Homes - Rumford Family Center

    Family

    207-369-9439

    Rumford

    Rumford Group Homes - South Paris Men's Shelter

    Adult Men

    207-743-6363

    South Paris

    Penobscot

    Bangor Area Homeless Shelter

    General

    207-947-0092

    Bangor

    Hope House

    Substance Abuse

    207-217-6717

    Bangor

    Shaw House

    Youth

    207-941-2874

    Bangor

    Spruce Run Womancare Alliance

    Domestic Violence

    800-863-9909

    Bangor

    The Shepherd Godparent home

    Pregnant Women

    207-949-2273

    Bangor


    Somerset

    Family Violence Project

    Domestic Violence

    877-890-7788

    Somerset County

    New Hope Shelter

    Women and Childred

    207-669-4402

    Solon

    Trinity Shelter

    Single Men

    207-399-7538

    Skowhegan

    Washington

    Kilun Kikin Emergency Shelter

    General

    207-853-6021

    Perry

    Passamoquoddy Peaceful Relations

    Domestic Violence/Sexual Assault

    877-853-2613

    Pleasant Point

    The Next Step

    Domestic Violence

    800-315-5579

    Machias

    York

    Caring Unlimited

    Domestic Violence

    800-239-7298

    Sanford

    York County Shelter Programs, Inc.

    General

    207-324-1137

    Alfred

    You Are Never Alone (YANA)

    Substance Abuse

    207-283-0069

    Saco

     

     

     

     

     

     

    CLOTHING/BASIC NEEDS

    Open Hands Open Hearts

    Children’s clothing and birthday gifts
    67 Ocean Park Rd, Saco
    207-468-1305
    Tues. 5-7pm; Thurs. 9-11; Sat. 9-12

    First Congregational Church UCC of South Portland - Children's Closet
    Address is 301 Cottage Road
    South Portland, ME, 04106
    Main phone - 799-3361
    This non-profit focuses on children and newborns in Cumberland County. There may be furniture, car seats, free toys at Christmas, cribs, and more.

    Nazarene Church

    Address: 525 Highland Ave, South Portland, ME 04106
    Office Hours: Monday - Friday 9AM-4:00PM
    Phone Number: (207) 767-2127
    Fax Number: (207) 767-0998

    E-mail address: spcnazarene@gmail.com

    State Street Church UCC
    Address: 159 State Street
    Portland, Maine, 04101
    207-774-6396
    The clothing closet may have free boots, winter boots, shoes, bedding, kitchenware, books, and other goods.

    Gray Community Clothing Bank and Food Pantry
    5 Brown Street
    Gray, Maine, 04039
    657-4279
    no cost thrift store is also on site

    The Root Cellar
    94 Washington Avenue
    Portland, ME, 04101
    Call 207-774-3197

    The Salvation Army Portland Citadel Corps and Community Services
    297 Cumberland Avenue
    Portland, ME, 04101
    207-774-4172
    Aid is for people facing a disaster. Other programs include back to school uniforms and backpacks. There is an Angel Tree Christmas program, financial aid, meals, shelter, and more. There is another center at 30 Warren Avenue, Portland, ME, 04103. This has gently used clothing, furniture, household supplies, furniture, and more. Phone – 207-878-8555.

    Two other Salvation Army center are at the following. These tend to only have material goods (such as clothing, meals, and holiday support) and not financial aid.

    • 127 Pleasant Street, Brunswick, Maine, 04011, call 207-373-1033
    • Address is 49 Alder Street, Portland, ME, 04101, 207-774-7818
    • Location - 1225 Roosevelt Trail, Raymond, Maine, 04071, call 207-655-7861

    St. Luke's Cathedral
    143 State Street
    Portland, Maine, 04101
    Phone - 772-5434

    Care Net of Mid-Coast Maine - Baby Boutique 
    90 Union Street
    Brunswick, Maine, 04011
    Dial 207-725-5433
    The non-profit has baby furniture, clothes, formula, diapers, formula, and other support.

    Elm Street United Methodist Church
    168 Elm Street
    South Portland, Maine, 04106 · Map
    207-799-0407
    The charity has a clothing swap service in Cumberland County and Christmas gift exchange.

    Jewish Family Services Food Pantry
    Portland, Maine, 04103
    207-772-1959
    Diapers, cleaning supplies, and even food is offered.

    Westbrook Community Center Outreach

    426 Bridge St.
    Westbrook, Maine 04092
    207-854-0676

    **Non-food and clothing items available for families in need .  Donations welcome!

    Westbrook Community Center Thrift Store

    426 Bridge St.
    Westbrook, Maine 04092 

    Thrift Store Hours: 

    Monday-Friday - 9am-1pm, with additional Tuesday evening hours - 5pm-7pm

    **Donations gladly accepted anytime by placing in bin outside store door.  We welcome and appreciate clean, gently-used clothing, bedding, books, games, furniture and household goods.  We cannot accept electronics.  We are happy to give a tax exempt receipt upon request.

     

    211 Maine

    What is 211 Maine?

    United Ways of Maine, in collaboration with Youth Alternatives Ingraham, established 2-1-1 Maine, Inc. as an efficient and effective response to the growing complexities and needs in health, social economic and human services. The state of Maine has over 300 hotlines and help lines and thousands of programs offering all types of health and human services. Trying to find the right phone number or service that provides help for your specific need can be overwhelming and frustrating. Having an easy-to-remember universal number and website for non-emergency help is critical. People can call 2-1-1 to find or give help.

    2-1-1 Maine is part of a national movement to centralize and streamline access to health and human service information and resources. The first 2-1-1 Call Center was initiated by United Way of Metropolitan Atlanta in 1997. Connecticut followed with a statewide system in 1998. In July 2000, the Federal Communications Commission approved 2-1-1 nationally for health and human services information and referral.

    In the same year, the 10 United Ways in Maine, state agency representatives and Youth Alternatives Ingraham formed a task force. They reviewed various models and surveyed information and referral services in Maine. In March 2003, 2-1-1 Maine, Inc. was incorporated, based on a consensus model with a central call center and regional resource coordinators. Over the next 18 months, working with an Advisory Board and Provider Council, 2-1-1 Maine, Inc. focused on building a statewide database and obtaining state designation. On June 27, 2005, 2-1-1 Maine, Inc. received designation from the Maine Public Utility Commission as the “sole entity entitled to use the 211 numbering code for access to information and referral services in Maine.” This designation was re-issued in June 2008.

    If you are looking for help, please dial 2-1-1 or email info@211maine.org  and a trained Call Specialist will assist you.

    For more information about 2-1-1 Maine and 211maine.org:

    Dial: 2-1-1 or 1-866-811-5695
    TTY: 2-1-1
    Email: info@211maine.org

    2-1-1 Maine
    50 Lydia Lane
    South Portland, ME 04106

    STATE OF MAINE CRISIS SERVICES AVAILABLE 24 HOURS

    Child Protective Intake

    Tel: (207) 626-8620
    Tel: (800) 452-1999 (in state only)
    TTY Users call Maine Relay 711

    Adult Protective Intake

    Tel: (207) 532-5047
    Tel: (800) 624-8404 (in or out of state)
    TTY Users call Maine Relay 711

    Mental Health Crisis

    Tel: (207) 626-3448
    Tel: (888) 568-1112 (in state only)
    TTY Users call Maine Relay 711