Emerging Technologies Librarian

Job Information

TypeSalary/Pay RatePosted Date
Full Time RegularStarts at $19.69 Per HourJuly 5, 2017 at 11:47 a.m.

The City of Westbrook is seeking an experienced, energetic and technology-oriented professional to contribute towards the fulfillment of the mission of Walker Memorial Library through the coordination of information technology with library operations and services, including the overall integration of technology into department programming. The Emerging Technologies Librarian is responsible for the planning, implementation, and monitoring of technology functions, resources, and equipment to meet the needs of library users and staff. Remains up-to-date on current and emerging technologies and uses ingenuity and creativity to integrate new technology into department programming. Plans, develops, maintains and enhances the library’s Makerspace and STEAM programs. Maintains the library’s website and social media presence. Establishes and solidifies customer relationships by providing outstanding customer service to the public.

The ideal candidate will have: Master’s degree in Library Science, Information Technology or related field; prior experience working in a library setting; minimum of 1 year supervisory experience preferred; experience with technology instruction, web design and Makerspace programming preferred; must possess well developed communication, interpersonal, collaboration, problem-solving and technology skills; must be highly focused on establishing a welcoming and customer service oriented environment. Equivalent combination of related education and experience may be considered.

This full-time opportunity offers a competitive wage (starts at $19.69 per hour depending on education and qualifications) and a generous benefits package that includes: Health and dental insurance; paid vacation, sick, and holiday time; and retirement benefits. This is a Teamster Local Union No 340 General Unit position.

Originally constructed in 1894, with a recently renovated addition built in 1989, Walker Memorial Library (WML) is a wonderful example of the community’s rich history and revitalization. WML houses over 50,000 volumes, boasts a sizable Reference Collection, a Local History Room, a Youth Services area, and new Makerspace area, and offers a wide variety of technologically progressive adult, children’s, and youth programming to its 3,000 registered borrowers.

Basic Purpose/Function

Under supervision of the Library Director, the Emerging Technologies Librarian contributes towards to fulfillment of the mission of Walker Memorial Library through the coordination of information technology with library operations and services, including the overall integration of technology into department programming. Responsible for the planning, implementation, and monitoring of technology functions, resources, and equipment to meet the needs of library users and staff. Remains up-to-date on current and emerging technologies and uses ingenuity and creativity to integrate new technology into department programming. Establishes and solidifies customer relationships by providing outstanding customer service to the public. Work is evaluated through observation, review, and reporting.

Primary Duties & Responsibilities (Illustrative Only)

  • Stays informed of technological innovations and assumes the lead in developing programming and community outreach initiatives for emerging technological trends. Recommends, plans, and implements those that are appropriate for the library setting, including digital collections, downloadable or streaming content, Makerspace, STEAM, mobile apps, and social media.
  • Designs, develops, maintains and updates the Walker Memorial Library website. Participates on the City’s website content management committee.
  • Implements a plan to utilize social media in the promotion of library programs and services to increase public awareness, interest, and participation.
  • Tests and evaluates new electronic products for their potential worth to the library in various capacities.
  • Assists the Library Director in the development of the annual budget for technology needs and participates in related capital planning.
  • Provides technical assistance, support and training to library staff and patrons.
  • Collaborates with the Adult Services Librarian, Lending Services Librarian and Youth Services Librarian to identify opportunities to integrate technology into relevant programming into all areas of the library.
  • Assists the Lending Services Librarian with upgrades, new installations, and backups for integrated library system and other circulation related systems.
  • Leads policy and procedure development for the use of technology. Prepares and maintains documentation for use in troubleshooting library technology.
  • Assists the Library Director in the recruitment, training, and oversight of part-time employees and volunteers for technology and media related programming and services.
  • May be designated as librarian in charge as needed, which may include, but is not limited to, acting on behalf of the Library Director, overseeing other library staff, administering the library’s emergency action plan, and making decisions based on sound judgement to ensure safe and uninterrupted library operations.
  • Develops and maintains dynamic and innovative technology programming that attracts participants from all age groups.
  • Assists with the development of grants and other outside funding to supplement the library’s budget for technology programming.
  • Develops collaborative relationships with community members, organizations, and businesses to further advance the value of the Walker Memorial Library’s technology programming.
  • Maintains an accurate and up-to-date inventory of all computers, servers, printers, devices and other hardware.
  • Acts as a liaison between the library and the City’s preferred IT vendor when network and computer support technicians must be contacted to troubleshoot and resolve hardware and software issues.
  • Troubleshoots issues and maintains all computer peripherals and other devices not maintained by the IT vendor.
  • Consults with Library Director, IT vendor and other appropriate individuals or groups regarding projects that involve changes to existing computer technology or planned implementation of new technology.
  • Reports library technology statistics to Library Director as requested and annually for the state annual report.
  • Conducts surveys and studies of existing public library technology services in an effort to meet the needs of current patrons and attract new patrons.
  • Researches, reviews, tests and evaluates current software and hardware products to ensure the library stays current with present and future technology needs.
  • Assists the Library Director in the evaluation and execution of the library’s Disaster Plan and participates on the department’s safety committee.
  • Represents the Walker Memorial Library as assigned by the Library Director at local, state, and regional meetings.
  • Attends library board and city council meetings on request.
  • Participates in professional development and other city mandated trainings.
  • Cross-trains in various areas of the library and provides assistance, coverage, and support as needed, including acting on behalf of the Library Director when assigned.
  • Performs other related work as required.

Education, Training & Experience

  • Master’s degree in Library Science, and/or equivalent training and experience.
  • Bachelor’s degree in Computer Science or related field supplemented by experience with technology integration and/or equivalent training and experience strongly preferred.
  • Experience developing, promoting, and implementing public programming desired.
  • Experience and proficiency in one or more of the STEAM fields desired.
  • Public library experience preferred.
  • Prior supervisory experience preferred.
  • Proficient with HTML or other coding language, or the willingness and ability to become proficient.
  • Experience with web page design and content management.
  • Experience in the utilization of social media for promotional purposes preferred.

Requirements of Work

  • Ability to apply knowledge of current developments, trends, theories, principles, techniques, tools and practices of modern information technology to library programming.
  • Communicate clearly and concisely, both orally and in writing.
  • Ability to effectively analyze and resolve technology issues and troubleshoot computer software problems.
  • Represent the library in a professional and positive manner.
  • Ability to establish and maintain effective and appropriate working relationships with staff, peers, city and library officials, the general public, businesses, outside agencies, and labor union representatives.
  • Exercise good judgement, flexibility, creativity, and sensitivity in response to changing situations and needs.
  • Respond timely and appropriately to inquiries and complaints and use sound judgement in deciding whether to handle a problem or escalate it to the Library Director.
  • Ability to manage multiple concurrent projects and meet deadlines utilizing strong organizational skills and attention to detail.
  • Ability to successfully complete all necessary training.
  • Willingness and ability to attend conferences, workshops, seminars and other events as needed.

Physical & Mental Requirements

The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

Duties are performed indoors in an office environment. Duties require extended periods of standing, walking, sitting, talking, or hearing and using hands to finger, handle or feel. Duties require occasional periods of climbing or balancing, pulling/pushing items, lifting/carrying items, keyboarding, reaching with hands and arms, stooping, kneeling, crouching, or crawling. Weights up to 50 pounds are encountered. Vision requirements include close vision and ability to adjust focus. Hazards are considered minor and controllable, but may include exposure to human error and angry/hostile humans. The noise level is usually moderate. Must be able to transport oneself to work-related meetings, workshops, conference, etc.

Mental Demands

Duties require the ability to use written and oral communication skills; observe and interpret situations; read and interpret complex data, information and documents; analyze and solve complex problems; use math and mathematical reasoning at the algebraic level; perform highly detailed work under changing, intensive deadlines, on multiple concurrent tasks; work with constant interruptions; and interact with staff, officials, the public, and outside agencies and groups.

How to Apply

This position is open until filled. Applicants interested in the above opportunity must submit a completed employment application, cover letter and resume to:

Casey Provost
Human Resources
Westbrook City Hall
2 York Street
Westbrook, ME 04092
Email Casey Provost

The City of Westbrook is Proud to be an Equal Opportunity Employer